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The good: Small, looks cool, high resolution & contrast, intense graphics, acceptable photo/video camera.The bad: Very weak battery, the MP3 player freezes up on side loaded music files after using song controls, EVDO signal drops out continuously in spite of being in a heavily covered area, annoying Live portal browser, difficult to web browse because of uncomfortably large fonts, lackluster tech support.Summary: The phone's form factor is small, relatively resistant to easy scratching, and generally.. cool. The slide up function is smooth and affects a slight "Matrix"(as in, "red or blue pill") appeal when it locks into place. Physically speaking, it is a nice vacation from the standard snap-open phones on the market. ==== As of early February, the Amp'd Live portal is still in a relatively new state, and requires a strong EVDO signal for even basic access. Unfortunately, my signal constantly drops in & out in the Northern VA/DC area, which prevents me from accessing the portal at all. Although the manual says that you can preview content, there appears to be no real ability to do so without paying for it first. Although the portal has several content channels, they are limited mostly to small video clips, trailers and "radio popular" music. Channel surfing is extremely annoying because you're stuck hearing music and channel intro's over & over. Web browsing is fast, but difficult because of the unconfigurably large font sizes. ====I have acquired a large collection of digital music over the years and found the ability to copy MP3's to the MicroSD card quite enticing. Unfortunately, the music player refuses to play music once you use the song controls(pause, rewind, etc..). Power cycling the phone was the only way to unfreeze the player, and even then it would only play if I let it go synchronously through the whole list without pausing or stopping it at all. Tech support's only solution was for me to purchase music through the Live portal. This was obviously not an acceptible solution. If they ever fix this, keep in mind that you're limited to the size of the MicroSD card. So far I haven't been able to find any above 512MB, although 1GB was recently announced by Sandisk. ====The default battery is very weak, and needed at least two chargings in a 24 hour period without heavy usage. It has a screen lock feature to prevent accidental calls, but the interface still responds to button presses by flashing it's lights and waking up the screensaver. The lights also flash when it loses & gains back it's EVDO signal resulting in additional battery burn. Amp'd offers a battery upgrade, but I have not tested it. ====Voice reception is fine and the speaker is LOUD. Ringtone volume ranges between loud and extremely loud, and I was often forced to keep it on vibrate without literally throwing people into shock. Basic features like assigning pre-included pictures to contacts often resulted in errors such as "File is corrupt". Power cycling the phone sometimes fixed this, however. The video recorder frequently locks up when you stop, however the recording remains intact after forcing an exit. ====The Amp'd tech support and CSR were often nice, but their solutions were always limited to solutions such as: reset the phone with a * numeric code, power cycle the phone, take the battery out for a few minutes, reformat