Centennial Wireless Reviews See All Centennial Wireless News

The good: Use to have good service The bad: N ow all they care about is how many charges they rack up against u every month.Summary: I'm single 1 phone, dont talk on it that much .and my bill runs 150.00 a month .these ppl are eating my lunch.i cant use my phone at my house ...it doesnt work there....whaaaaaaa ...they overall stink

The good: Marginal service area. Cheap phones if you don't mind buying inferior phones. The bad: Very high roam charges. Long waits to talk to service reps and always need to follow up to get what was promised the first time. A lot of exaggerated statements made about coverage and performance. I was with them for 14 years and spent over $35,000 dollars but am treated like I don't matter. I signed with alltel for more money and have better coverage and no roam fees. Summary: Better than most of the big company's but leave a lot to be desired. I decided its not about the money its about the service area and the customer service.So far alltels been much better on both.

The good: Great signal, free incoming calls rock, and the texting is very quick most the timeThe bad: Lies, lies, liesSummary: Ok so i signed up with a valentines special in 2006 where you add a companion line for free. Love last forever right, well 18 months later divorce told wrong. But hey it costs 30 bucks a month to keep that companion line and 250 to cancel it with six months left you do the math.So i keep it and ask her you know you can have the phone just don't run over the mins, we never had before. But next month I get a bill for 50 dollars in overage calls, so enough is enough. I contact customary services tell them i wanna go ahead and cancel that phone. Sorry the tell me even tho I had the same cell phone number for 8 years they activated her phone one min. before they activitated my phone so hers is the primary account and can not be canceled. Which let me mention here by the way I heard a nifty little jingle in my forever waiting time that I can get 5 for 5. Meaning my calls start free at five for five bucks which I am paying 9 dollars for it to start at seven now. I inquire about this and am also denied cause my contract has not ended yet so I can do no changes.Finally 2 years is up I call customer services tell them I wanna switch primaries, and also sign up for that new 5 for 5 special I had heard about. No problem they sign me up and inform me that before I was limited to a region but now am nation wide! But no need to switch primaries I can just cancel that phone, Ok whatever I do visit my dads in nashville once a year so another bonus. At this point of time my cell phone is totally out dated and horrible it will not drop a call unless I plug it into the wall! A cell phone you have to plug in to use, has me totally at whats the point. So of expecting my bill to down 4.95 it jumps up 50 the next month!!!So i go to my local store to resign for a new agreement, and they inform me that by switching from blue region to blue nation that locks my Cell phone agreemant into another two years and will have to pay full retail for another new phone or a 250 dollar per line cancellation fee. And still cannot cancel out my ex wife's phone... What? Exactly I am meeting with a manager tomorrow and will keep you updated....

The good: You don't have to pay for incoming textsThe bad: Bad service, inept costumer service (they will actually lie to you), rate increases while in contract w/o notification, my bill was no where near the price that they guarenteed me it would be (not because I went over, because of hidden charges), they keep you on hold for long periods of timeSummary: If you are considering Centennial, Don't do it. Everyone I know who has ever had it hates it. When my contract was up I went into two separate stores to cancel and they told me I didn't have to, that my contract ending would automatically cancel. Then I got another bill. When I called they said that I was supposed to cancel and never did, and that the cancelation process, even after your contract is up, takes 30 days. In other words another inflated bill for them. I hate Centennial Wireless. I have Altell now and I like it.