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The good: I wish I could give better answer but there isn't any good pros for Sprint/NextelThe bad: My wife and I drop way too many calls, & I can't get a signal sometimes. Summary: We will drop Sprint PCS when our contract comes to an end. We have 2 more months and we are going to switch to Verizon Wireless. We know a lot of people that had switch to Verizon Wireless from other companies and they are very happy.

The good: Not too many. The only thing I can think of was that they replaced the phone that I lost for only $45.The bad: It only works half the time. You can rarely finish a conversation due to the frequent "drop offs". It is very rare that you can talk for 10 minutes without a "drop off". Everyone I call tells me to switch from Sprint and that their cell company is much better.Summary: I have had Sprint for 4 years and it worked okay for the first 2 years. However, the incrase in people using cell phones and the many "dead" areas make it impossible to carry through even the shortest conversation. Even though the plan I have does not have "roaming charges", I continue to get messages that "roaming charges apply" or that Sprint is switching to "analog service" or "Spring is not working now" or "Too far to get a signal" when I am only a short distance from the other party. Unlike other companies, they rarely make any improvements in service, only in the phones they use, while their service in actually using the phone is only getting worse. I can think of a bad advertisement for Sprint, which happens only too frequently. Picture a group of people on an elevator all talking on cell phones and the one person on Sprint is the only one whose cell phone does not work. In all such places where Sprint does not work at all, I often see other people talking on their cell phones from other services. So it is certainly time to change.

The good: PDA data access $15, phone tethering, Power Visions content available off of EV-DO network, Free Sprint Mobile e-mail client, download any of the 500,000 Java applications made for Java, download custom made Java App's for Sprint for FREE, free voice and data roaming onto Verizon/Alltel/US Cellular/ect, can transfer DRM media onto phones, can transfer custom made movies onto phone free of charge, Phones are NOT Lock-Down like other carriers, free nights starting at 7PM, nights even starting at 6The bad: Nothing if you UNDERSTAND how to read user manuals, forums and call customer support in a POLITE MANNER.Summary: I am so sick of hearing people bash Sprint. The problems listed on this site and else where can be corrected so easily. There is Sprintusers, Howard Forums, Phonescoop, ect where customer can read and ask for help. They can call customer care and be polite to the rep. If that rep is not helping, then hangup and call back. I have been with Sprint for almost 4 years now. And I have learned all that I need to in order to get what I pay for every month. If you use Sprint, then you have so many more features and services available it is not even funny. But no one speaks of these. People just complain about every little problem they run into.Look at the Pros I wrote in. Those are all available to you! If you get poor service in your friends house, then set your phone to Roam-Only and use Verizon's and Alltel's voice and data roaming just like you would with Sprint (IT IS FREE TO SPRINT CUSTOMERS). You can even use Sprint's streaming content on Verizon's CDMA2000 network, something they disabled for their own customers! If your having a problem with coverage, call Sprint and ask for a PRL roaming update. If you have a data issue, goto a forum and ask for help. Call a Sprint rep, go into a store. If you want to check your e-mail, then download a Free e-mail client. If you want to view HTML, then download Opera Mini for free. If you want to transfer free movies,music, ringtones, wallpapers to your phone, then buy a data cable or use an on line unloader. All of this info is on any forum.So if you like being forced to download content from your current carrier. If you like be forced to pay extra for e-mail. If you like spending $40 a month to use our PDA. Then go with another carrier. But if you are a techie who wants to use Everything included in your phone and service, then stick with Sprint. But stop complaining because you can't figure out how to do something.

The good: My plan rocks, it was introduced as a promotional offer and I took it, and now people pay more than I do for the service I have.The bad: Sprint will NOT give the deals they offer to new customers to their existing ones on new cell phones. They give you crappy rebates that would not even cover a month of service.Summary: I am thinking about switching to anther provider and consider my losses. I really want a new cell but there is no way in hell that I am paying 300 for one.