TextNow Wireless Reviews See All TextNow Wireless News

Based on the popular TextNow App, TextNow Wireless is the only cloud-based low-cost no-contract 4G LTE wireless provider in the US. This means you can access your TextNow Wireless number to make calls from your TextNow Wireless smartphone, as well through any Android or iOS tablet using the TextNow Free App (downloadable from Google Play or the App Store). You can also use your TextNow number from the web by logging into your account at the TextNow Wireless website. Yes, you can make calls, send & receive texts and have access to your text conversations from all of those places. Who else lets you do that? Talk beyond your battery time & always be in touch, even when your phone is in another room. All that and they have plans with tons of talk, text & data from just $18.99 a month.

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Average user reviews

Based on 3 Reviews

Overall
1.666665
Service Quality
1.666665
Customer Service
1.666665
Service Quality:
3
Customer Service:
3
Overall:
3
Overall:
Review Rating: 
3

Would Not Recommend to a friend.

Text Now regular user

Posted on: March 24th, 2017 by Intensity

Bought 3 phones 1 for me 2 for family members. Typically i only use data when on a private network and from that point the calling and data work fine. I signed us all for basic service and phone calls and texting away from private network are decent about 80% on 4g. When my pack is used for the month and on their network calls become more unreliable about 60% ;good and texts can be delayed for hours or until o get back to a private network. If you have to get the call or text done instantly without delays don't buy this service. If it dosnt matter then it is fine. My biggest gripe is the annoying message that comes up wanting you to upgrade. When your plan is gone that message pops up every couple minutes. Called them on that a month ago and yet they still choose to annoy me rather than get rid of the annoyance and hope they can keep me as a paying customer for a very low quality service. If they vdont change that when i replace my phones again it will be with another company.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
1

Would Not Recommend to a friend.

Avoid Text Now

Posted on: June 16th, 2016 by Christy50

I would stay far away from this company. Quality is poor and calls drop frequently inspite of what their coverage map claims. I was also told if I went over my data limit my browsing and such would slow down until next bill cycle. Turns out that your phone will be suspended until next bill cycle which forces you to upgrade if you need your phone. Suspension happens with NO warning. Phones are also below adequate. You get what you pay for! I wish I had listened.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
1

Would Not Recommend to a friend.

Avoid this company

Posted on: October 2nd, 2015 by onetime

Things you're review missed: 1) You must text every 2 days or you can lose your phone number. Forgot? Sucks to be you 2) Customer support is non-exisitent. The FAQ's are generic, support pages are for a small subset of problems, and try and contact someone 3) The phone comes with no documentation on how to setup, how to use. See above about no help Based on reviews, we made the mistake of buying a phone (at least we were only out $20) and plan from Textnow. No one can text to the phone (brilliant, right? A company called Textnow and you can't text to it), and the phone can't make calls (error: Sorry, we only support calls to North America. We are in N. America, we were calling N. America). You get what you pay for. In the case of Textnow, you get less, far less. Avoid this company.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
1

Would Not Recommend to a friend.

TextNow Wireless

Posted on: June 25th, 2015 by dolph_ramey

The worst by far. It may be a good concept to "integrate" the Sprint cell network with the Internet backbone but this execution is worthless. Numbers that redial; proxy numbers that lead to dubious connections; dropped calls. And their reduction in speed when I reached the 1 MB 3/4G limit turned out to be a total disconnect from their network that could not be corrected. They have no chat support: calls remain on hold for 45 minutes to an hour; e-mails are not answered or even recorded as a service issue. This is either a completely fly by night Canadian/Indian/Alien operation or else the Chinese decided to set up a failing wireless provider to get more insight into the American customer mindset when they have to cope with a living hell.

This review is the subjective opinion of the user and not of PhoneDog.com