Okay, first off I understand this is an entry level phone. That being said I think lg should work on updating the OS a little. I don't understand why everyone makes phones and just leaves them at what they have. The phone uses the sprint network which sucks. I don't know if its the phone not connecting properly or if its sprint just being low quality. The phone has a slide out keyboard which is my favorite thing about the phone(more phones should have them). Have to restart the phone every once in a while because it freezes a bit. I do like the phone and I'm glad I bought it. Just wish they would update the version of android a bit.