The good: Compact, Light-weight, Durable, Fast-long lasting charge, Large LCD screen, Excellent reception, Bluetooth capable, Good voice recognition software, Great ear piece and ring volume, External buttons / controls, Speaker phone, Text & picture messagingThe bad: Lack of accessories, PC support / data transfer, Camera resolutionSummary: If you're not crazy about flip-phones, this little slider is a great choice. It's small form factor allows you to carry it almost any where and the vibrate function is a great plus in noisy environments. I am hard on cell phones and have dropped this little sucker several times on hard floors with nothing more than a nick. The large LCD screen is crisp and clear and the large dialing font is great for elderly eyes like mine. The reception has been great even in the boonies where my sister lives. She has a Nokia model that constantly drops calls, where as my 420 rocks on. I also like the voice recognition settings and command choices.The camera has an activate button on the side, which is great but the camera itself is a little cheesy. The highest resolution (640 x480) isn't the best and under certain lighting conditions, pics come out yellowish brown. If you're a geek and want to explore the internals and data transfer possibilities, such as a contacts list, this may not be the phone for you. I did read one review that said a USB cable for the T809 is compatible using bitpim drivers and he was able to transfer pics. But I have yet to find that cable. I actually called Samsung customer service about this issue. They stated that there is no software or pc connectivity options at this time or planned in the near future (sad). The speaker phone is just fine in low noise environments only, but there are bluetooth speaker kits available for this phone.Overall I am very pleased with this little slider. I feel the pros more than outweigh the cons and intend to enjoy this little gem for quite some time.