The good: It's very easy to use, small, and has a sleek design.The bad: It does not have a colored screen. It is just dual band. The battery discharges very quickly. Summary: I don't need a very fanciful cellphone with mp3 player, camera, emailing features and so on.. This phone is just perfect for me, user friendly, small (fits in your palm.... and my hands are small). It even fits easily in your tighest jeans pocket with ease... I have been using it for more than 3 years now and it's still working.. don't have much scratches either.. and I never used a cover.The few drawbacks of this cellphone is that it's dual band. The battery sucks.. Fully charged battery doesn't even last for 2 hours of cell phone use. The battery gets drained if you don't turn off your cell phone in the flight. Silent mode does not help. Sometimes the connection gets lost if you are in a park (between tall trees). But I don't know if it's the fault of the service or the phone itself.