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The instructions below were provided as a tip & trick from a reader.  They provide the instructions on how to perform a hard master reset for the Motorola Q smartphone.

  • Use the navigation pad keys to go to Start > System Tools > MASTER RESET
  • Select HARD RESET (don't forget that this deletes ALL data & current settings from the phone)
  • Start with the Moto Q off, then try to power on the phone.
  • At the startup screen, press the CENTER BUTTON on the nav pad for at least 5 seconds
  • You will be see on the screen: MASTER RESET?
  • Select YES.
  • WAIT while the phone is wiped clean and brought back to out-of-the-box condition.

Motorola Q Master Reset

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