Epic 4G slow upload fix starts tomorrow, says Sprint [UPDATED]Alex Wagner - Editorial Director of News and Content
A little over a week ago, we got reports of some Samsung Epic 4G owners experiencing extremely slow upload speeds in the neighborhood of 150 kbps. Sprint assured us that they were aware of the problem and that a fix was coming, and now the carrier has come through. Speaking on Sprint's community forums, an employee of the carrier has said that the update will begin rolling out tomorrow, September 30th, and will be sent out over a four day period, meaning not every user will get it on day one.
While Sprint hasn't posted a full changelog of everything included in the update, that information will be made available when the fix is made available. All I have to say is the situation is this: good on Sprint for acknowledging that an issue existed and working quickly to get the solution out to its customers. Not all carriers or companies would be so quick with the customer service, and Sprint deserves recognition. Epic owners, you'll come back and let us know when you get the update tomorrow, won't you?
UPDATE: Just like they promised, Sprint has begun sending out the update over the air. What's included, you ask? WiFi standby battery drain, Amazon MP3's inability to download over 4G, large emails lagging in upload speeds and, of course, increased 3G upload speeds. Be sure to shout it out down in the comments when you get the update and what your experiences are.