Google Talk and Hangouts issue causing some messages to be sent to the wrong users [UPDATED]

Alex Wagner
Editorial Director of News and Content from Omaha, NE
Published: September 26, 2013

Google Hangouts devices

Just a day after Google issued a major update to its Hangouts app for Android, the company's chat service appears to have contracted a bug.

Some users are reporting this morning that their Google Talk messages are being sent to Hangouts users that were not the intended recipients, and in some cases are complete strangers. TechCrunch notes that the problem appears to stem from people using an older Google Talk client to communicate with users of a newer Hangouts client. Google has acknowledged the issue on its Apps Status Dashboard, saying that Google Talk is "not functioning correctly" and that it's working to get things back to normal.

Obviously a bug that causes messages intended for one recipient to be sent to someone else is a bit of a problem, especially when it comes to a widely-used service like Google Talk. Until Google can get the issue resolved, it's probably wise to avoid sending any sensitive messages over Talk/Hangouts, or simply switching to another method of communication. Stay tuned and I'll give you a shout once more details on the situation are available.

UPDATE: Google now says that it has identified the cause of the bug and that it's currently working to fix it. Service is said to be restored for some users, and Google expects that the problem will be resolved for everyone "in the near future."

Via TechCrunch, Google Apps Status Dashboard