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T-Mobile Reviews See All T-Mobile News

Use PhoneDog's unique tool to compare T-Mobile cell phone plans, and you can get the perfect phone for you!  You can also read reviews about T-Mobile below.

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Average user reviews

Based on 664 Reviews

Overall
1.96235
Service Quality
1.95482
Customer Service
1.992435
Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

I have no service at my home, yet I receive no discount or release from my contract

Posted on: October 7th, 2005 by Deborah Drake

The good: I was satisfied with T-Mobile until...The bad: I moved and after only two weeks of service at my new home address, suddenly I am unable to make or receive calls from my home. Calling customer service is futile- I was told to wait 72 hours and someone would "get back to me" - I have called four times in two weeks, and I must call them from a land line!Summary: I willing paid my normal monthly bill which averages approx $150- when I had service. Now only one of my three phones has service and T-Mobile offered me a measley $5 discount. Since I am not being "served," I want out of my contract, but no way, all I get is the run around!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
2
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Will not recommend T Mobile

Posted on: August 5th, 2005 by Anonymous

My experience is that T-Mobile is generally an incompetent company with little or no regard for the customer's time. I also found that a customer cannot rely on T-Mobile's word so make sure you have detail notes, employees' names, ID numbers, dates, etc. should you have reasons to dispute anything with T-Mobile.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
5
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

T-Mobile Service

Posted on: July 29th, 2005 by Anonymous

The good: - Most affordable plans from all providers in my area.- Good signal in most places- Flexible in changing programs, adding phones, etc.The bad: - No signal in some placesSummary: Overall I think it is the best price around for the family plan. The only downside is that there is no signal in some areas in the city where I live.

This review is the subjective opinion of the user and not of PhoneDog.com

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