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Heads up, Verizon Wireless customers, because today your carrier made some changes to its upgrade eligibility policy that you'll want to be aware of. Verizon says that customers will now be eligible for an upgrade at the end of their 24-month contract, a move that the big red carrier says will help subscribers to better plan for their upgrade dates. The first Verizon customers that will be affected by this change are the ones whose contracts are scheduled to end in January 2014. Verizon notes that, if a customer wants to upgrade to a new device before his or her eligibility date, buying at full retail price is always an option.

The second change announced today relates to Verizon's New Every Two program, which officially ended in January 2011. Any customers that are still holding on to their New Every Two credit now have until April 15 to use the discount before it expires.

Finally, Verizon says that its customers can still share upgrades with another person on an account, but only if that customer is buying a device in the same category. For example, a phone upgrade must be used on a new phone. Subscribers will no longer be allowed to transfer an upgrade from a mobile hotspot or tablet to be used on a new phone.

All of the changes announced by Verizon today can have a pretty big impact on a customer's upgrade plans, especially for those subscribers that've been clinging to a New Every Two credit ever since the program was given the axe two years ago. The change that is likely to affect the most users is Verizon's decision to move upgrade eligibility to the end of a customer's 24-month contract. While the move will make it easier for most folks to figure out when their next upgrade is, I'm sure that there will be more than a few Verizon subscribers that won't be thrilled about the longer wait for upgrade eligibility. Verizon's full statement on today's policy changes is available at the link below.

Via Verizon Wireless

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42 Reactions to this post

"How often do you upgrade your phone? Do you wait until your contract is up or do you upgrade more frequently?"

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Marina Elizabeth
Marina Elizabeth Bye bye Verizon
Vicki Figueroa
Vicki Figueroa If your upgrade is this year you dont need to worry.. the article states "The first Verizon customers that will be affected by this change are the ones whose contracts are scheduled to end in January 2014"
Travis Newhero
Travis Newhero Well Verizon used to allow you to upgrade like 2 months before the end of the 2 years.
Michael Barton
Michael Barton Varizon used to be a fore runner that would have standards that helped the customers. Here lately though they're nothing special. Might as well be in a contract with ATT.
Kimmy Bobbett
Kimmy Bobbett Remember guys, Verizon will always give you a free early upgrade regardless of how early, if you complain enough. I had like 10 phones in 2 years and some Verizon just sent to me for free.
Cesario Brito Jr.
Cesario Brito Jr. I usually wait until I'm eligible to get an upgrade. Not this year. I have the Galaxy Nexus and I'm getting the Note 3 when it comes out.
Jeremy Carter
Jeremy Carter Well I have a galaxy note 2 with sprint. I've had it for 3 months now. Theres nothing else I want. Maybe when the note 3 comes out I would want to upgrade until then I'm keeping my note 2.
Bobby Delaney
Bobby Delaney I think this is good. You can upgrade your phone at the same time when you want to decide on when you want to leave or put up with the overprice BS and stay. I think it will give people a better perspective if at the time they want to upgrade they are being treated like crap by customer service or the rep at the store.
Tony Valadez
Tony Valadez I've had my HTC thunderbolt for 22 months, I was planning to keep it longer until the screen shattered yesterday. 24 months isn't that bad. It's nice to have a new phone yearly but there's no need I don't know what the big deal is.
Gregory Holbird
Gregory Holbird still amazes me that 16 ppl "liked" the fact they are getting screwed by a carrier again. haha
Felix Tran
Felix Tran People used to be able to upgrade after 20 months. Now it's 24.
Nick Sanford
Nick Sanford despite this ridiculousness Verizon still has the best coverage, the only reason why I am still going to stick with them, I couldn't see myself on some slow ass T mobile Sprint or AT&T Verizon Wireless you win... again
Andy Huynh
Andy Huynh New every 2!!!!
David DiPilla
David DiPilla Depends this last year I got 3 phones maybe getting one this year then next year I won't be able to
Brent Legendre
Brent Legendre i dont see how this is a change?
Kimmy Bobbett
Kimmy Bobbett I switched to AT&T for a phone...but I miss Verizon. Also, Verizon would always let me upgrade as early as I wanted if I complained enough, but AT&T has the ridiculous fee of $250 for an early upgrade.
Kimmy Bobbett
Kimmy Bobbett I used to buy new phones like crazy, but can't afford to do that anymore. Actually today I traded my Samsung galaxy note for the iPhone 5 with some guy on Craigslist. Huge change, but so far I'm happy with it. I'll go back to android soon, but it was a nice change of pace.
John Smith
John Smith Yet another stupid bonehead move by Verizon. AT&T (not the current company) thought they were too big to fall too and look what happened to them. Verizon is doing their best to put themselves out of business. It's like they're saying "hey customers, we know you make us billions of dollars, but we hate you and don't want you to give us money anymore."
Jesse Huertas
Jesse Huertas I average about 2-3 phones a year, sometimes less. I had the galaxy nexus for a long time, maybe 6 months. My galaxy s2 is still used thigh as my mp3 player. My daily driver is the Note 2
Ken Tate
Ken Tate LOL - "a move that the big red carrier says will help subscribers to better plan for their upgrade dates"...really? I know exactly when my 20 mth upgrade date is...anyone with half a brain and Internet access can figure that out. So, Verizon, why not tell us the real reason? This helps you make more money! Stop tinkling on us and telling us it is raining!
Anthony Ochoa
Anthony Ochoa Win phones off phonedog!
Lonell Riddick
Lonell Riddick Verizon sucks! Thats why I am not with them now
Edvis Mazeika
Edvis Mazeika I need to switch, this is stupid. I've been with my Razr Maxx for a year and a half now and can't upgrade until October of this year.
Amir Canty
Amir Canty i upgrade yearly but this case im going from the Droid Dna to the HTC ONE
Abram Wenevermet Dennis
Abram Wenevermet Dennis Verizon sucks
Tim Ropp
Tim Ropp After my contract is up I'm dumping Verizon. I've had it with them. I'm gonna do what John Huff does.
Mason Morrison
Mason Morrison When ever I feel like it.
Martin Láwliet Amuesi
Martin Láwliet Amuesi Depends, usually whenever I'm able to.
Keith Windiddy
Keith Windiddy At John Huff, it is the best way to go
Brandon Vaughn
Brandon Vaughn I sell and buy on ebay until my upgrade.
Michael Myers
Michael Myers It says 24 months. What did Verizon used to be? I have Sprint and it's every 20 months I think. Also
Leo Baxter
Leo Baxter I "upgrade" way more than I should. I'm trying to stick with this one for at least 2/3 of my contract this time. :)
Michelle Womble
Michelle Womble I usually make it 8 months, sometimes less (5 or 6) & rarely more (10-12, think that happened once). So I buy full retail out of contract anyway & my family loves it cuz I pass them my "old" phone which is still really new to them.
Pam Johnson Rowland
Pam Johnson Rowland I upgrade my phone when my old phone dies. I see no need for apps or a data plan. Too many people spend way too much money and time on their phones . . . live your life with people forget all this texting nonsense and see the world you live in not a 3" screen . . .
Devonne Illusive Man Akinyele
Devonne Illusive Man Akinyele I upgrade about every 6 to 8 months. Right now I'm on the Nexus 4 with tmobile uncarrier plan $60 bucks
Preston Walters
Preston Walters Damn Verizon sounds like your pushing people away than wanting to stay.
Charlie Ebner
Charlie Ebner More frequently.
John Huff
John Huff I have Google Nexus 4 and no contract. I switch the sim to a prepaid carrier. 50 bucks a month unlimited... Anything else is just crazy.
Naveen Shan
Naveen Shan 2 phones in 2 years :D
Brian Edwards
Brian Edwards 15+ android devices in 3 years? I'd say more often here....
Jose Angel Santiago
Jose Angel Santiago I trade on craigslist until I am eligible.
Reese Woodson
Reese Woodson I think I buy a new device like every 6 months to a year.

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